How To Order

FASTEST - Order Online
Use my shopping cart and pay by Visa, Master Card, or mail a check.

MEDIUM - Order by Phone
Leave a message at 719-207-3644 or email with your phone number and the best time to call you.

SLOW - Order By Mail -
Use my printable order form - or print the online invoice page from your shopping cart and mail with your check, money order or credit card information. Please include your email if you have one, and I will notify you when I receive your check and when your order ships.

Mailing Address:Sacred Earth Designs, PO Box 87, Howard Colorado 81233 USA

Shipping Within the USA

How Long Does it Take? Orders go out twice a week. The few weeks before gift-giving holidays (Valentines, Mother's Day, Christmas...) I try to ship orders every day. This is a one-artist operation, so if I go on vacation, everything goes on hold and I put my schedule on my home page.

Confirmation - When your order ships you will receive an email confirmation within 1-2 business days. Delivery times vary by shipping method and location. See below for estimates.

Your Choice of Shipping Options:

Standard Shipping is via first class mail. From 2 days to a week in the continental US. Holidays may take longer.

Priority Mail is generally 2-3 business days but may be longer during holidays and is NOT guaranteed.

Express mail is overnight w/in Colorado, 2 days to most US cities and can be 3 days to rural destinations, AK and HI. The timeframe quoted at the USPS counter IS guaranteed. The above times are only estimates.

Handling - Your quoted shipping costs covers all handling charges and custom document preparation for International parcels.

Return Policy

You may return unworn items within 30 days for an exchange. Returns must be received at my office within 30 days of the postmark date on your shipment. You pay return postage and I will send your replacement item by Standard Shipping at no charge within the USA.(this is limited to one free shipping exchange per order). Sorry no cash refunds. Necklaces will be shortened at no charge upon request at anytime.

Mail Order Policies

Lost or Missing Parcels: If you do not receive a Domestic Order within 2 weeks, or an International Order within 4 weeks, notify us immediately by phone or email. If I do not receive notification that your order is lost or missing within 45 days of your ship date the insurance on your parcel may be void and replacement of the contents is not guaranteed.

Unclaimed Parcels: Due to the instances of unclaimed orders that have resulted in lost, returned and damaged packages, it is your responsibilty to take delivery of your parcel in a timely fashion. Once you receive a confirmation email that your order has shipped, delivery by the Postal Service is 2-3 days for Express/Priority and 3-7 days for Standard (first class) mail. Most packages are insured and may require a signature for delivery. If you are not home, your postal carrier will leave a notice for you to pick up the package at your local Post Office. Most post offices do not hold packages more than 10 days. If your package is unclaimed it will be returned to us and WILL NOT be automatically reshipped. You will be required to contact me, pay additional postage charges, including delivery confirmation, registered or certified mail.

International Shipping - Please Read Before Ordering

Without Insurance
For internation orders under $50 in value, you have the choice of requesting shipments with NO Insurance. This means that you assume all risk for lost parcels. This is NOT an option for certain countries and we reserve the right to not mail to countries if we estimate your parcel has a good chance of being lost or stolen. Even if your mail system is secure, packages do get lost.

With Insurance
Parcels are shipped Global Express Mail and include insurance for the full amount which must be declared on the customs forms. If your parcel is lost or damaged, it is fully insured for replacement. INTERNATIONAL EXPRESS MAIL RATES are only an estimate and your actual charges may be higher. You will be notified if your charges are more before your order ships.

Credit Card Authorization
International Orders may be subject to credit card authorization, address verification, and other card security ID checks due to the extensive amount of international mail/credit card fraud. Please note that this may mean I will need to contact you via email for additional information. Your prompt reply will speed your order.

Email:
Email is not hyperlinked to reduce spams. Please Type in the above address into your email program

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